Training and education is an important part of
the Igloo Customer Experience. In
addition to the Private Training included in your
implementation package, you and your
team get ongoing access to our award-
winning Igloo University.
This entitles you to register
for any of the regularly scheduled courses
led by our friendly, knowledgeable facilitators.
You also get on-demand access to our library
of short video tutorials and recorded webinars,
and a host of other self-serve resources plus
a thriving community of your peers.
Our 90 minute training sessions are
designed to fit into your busy schedule
while offering ample time to complete
hands-on activities.
This proven format builds the skills
and confidence you need to hit the ground running
and begin to apply what you've learned to your
digital workplace.
Igloo's training program is there to support
you at each stage of your digital transformation
journey. We'll teach you
foundational principles that will help guide
discussions with your solutions consultant
and shape your strategic plans for launch
and beyond.
During your implementation, the Igloo
team will help to find key roles and prescribe
sessions and resources to get your team
up to speed.
If you run into trouble, additional videos,
knowledge base articles, or community posts
can provide quick access to the information you
need when you need it.
Members of the team, such as your
project manager, customer success,
and our 24/7 support are with
you every step along the way
as your digital workplace grows and evolves.
Igloo University makes it easy to level
up with a blend of on-demand resources
and additional hands-on training that fits
your learning style and busy schedule.
Customers who actively participate
in training have significantly more average
interactions per member and higher active
member, creator, and contributor scores.
They also rank higher and overall engagement
on our Insights Report.
For more information on training or to
start learning today, please explore the
Igloo Customer Care site or
talk to your Igloo representative.